I reserve the right to refuse service to anyone.
I will store your phone number, full name and email address when you book an appointment/lesson with me. I will only use this information to contact you in regards to your appointment/lesson. Eg – Confirmation emails, reminder emails, cancellation emails and on occasion a text if you cannot be reached via email.
Your personal information will be stored correctly using my secure online booking system and will not be shown to third parties.
Any photos/videos taken during your appointment/lesson will be used for social media advertisement and training purposes. Your photos will be used on my website, instagram, facebook and other social networking. Your photos/videos can be removed from social media from any given time if you contact me asking me to do so.
WARNING – If you do not attend your appointment or give less than 24 hours notice to cancel, the full payment will be taken from your bank account. I am within my rights to take the outstanding balance from your chosen payment method which is provided when you pay your deposit.
All deposits are non-refundable and non-transferable, this means if you cancel you will lose your deposit.
Cancelling on the day of your appointment will result in FULL BALANCE being paid.
If you arrive over ten minutes late you will not be taken however the FULL BALANCE of your appointment will be taken from your bank account.
Gift vouchers are non refundable, cannot be redeemed for prom, bridal, SFX, Christmas Eve or New Years Eve. These expire one year from purchase date (unless stated otherwise.) If you book using a gift voucher and fail to attend, your voucher becomes invalid and you will be unable to rebook. If you book using a gift voucher you may reschedule this booking only once but you must give more than 24 hours notice for this. Deposits are NOT required when redeeming a gift voucher as the balance has already been paid in full.
Full Face gift vouchers cannot be redeemed for Festival, NYE, SFX or Bridal.